Dear Sarge,

I recently purchased a leftover 2021 Polaris General XP 4 Deluxe demo model. It was mainly used for customer demo rides and had less than 200 miles on it. The dealer stated they would perform a service on it to make it “just like new” for me, consisting of engine oil, transmission oil, oil filter, new spark plugs, and they would examine the drive belt for wear. So far so good. I drove it pre-“just like new” service, and I was happy with it. Now I’d be able to take the whole family with me on rides. (Something my old RZR 800 couldn’t do.) Well, when I got it home, as I drove it off the trailer, it was blowing blue smoke (my 4-year-old daughter said it was “sad” smoke!). I checked the machine over for spilled oil on the exhaust, but the “sad” blue smoke was coming from the exhaust. Eventually, I discovered the oil level was way over-filled. The air filter was saturated, and the air box had a good quantity of oil in it. Apparently, whoever serviced my General at the dealer just dumped 3 quarts of oil in and called it good! I called the dealer and complained. All I got was a “sorry,” and if I came back in, I would receive a new air filter to replace the oil-soaked one. Sarge, you would think a dealer would know the Polaris General oil level on a vehicle that they sell!

Danny Harris

Newfield, New York

Private Hairy, this doesn’t surprise me at all! At most dealers, the oil change motor-pool monkey is the least trained person on-site. They are not qualified to diagnose or repair Zooters, just to do final assembly and change oil. That’s it! And, I am guessing your dealer uses quarts of oil and not from a drum. Therefore, because your Zooter requires 2.5 quarts of oil and the motor-pool monkey had to open 3 quarts, you got all 3 quarts! The logic with them is, “If a little oil is good, a lot is ‘gooder!’” While I doubt it will do any good, you could refer the motor-pool monkey to the official Polaris oil-change how-to here as a refresher. It shows the Polaris General oil level:
self-help/article/ka-01962/. Laugh, Boot! I would also check the transmission oil levels, too. Basically, check anything he may have touched! Good catch on your part, Boot, before your Zooter blew out an oil seal! Dismissed!

See UTV Action’s full test on the General XP 4 1000 here: POLARIS GENERAL XP 4 1000 TROY LEE DESIGNS EDITION – UTV Action Magazine


Dear Sarge,

I used to have a 2017 Arctic Cat Wildcat 1000 with a Camoplast track kit. I removed the track assemblies when I traded it in on a 2022 Polaris XP 1000 Northstar. I was wondering if I can refit these tracks to my Northstar? My dealer isn’t sure, so I thought I would ask you, because you are all knowing, all seeing!

Terry French

Boseman, Montana

Private Frog, sucking up to Sarge will get you sent to the rear of the chow line! Your dealer should have had you fill out the transfer kit order form here:
utv/service-and-support/transfer-kits/. It is sent in to Camso (the new company name now, Boot!). Then, it is up to them as to what is necessary to convert from the old track system to the new Zooter; however, the conversion doesn’t look promising from what is shown in the Camso fitment chart here: https://camso.co/content/images/
march-2022_2022_03_14.pdf. Your old Zooter used a Camso X4S track assembly, whereas your new Zooter is listed as a UTV 4S1 track assembly. Camso is the final authority on whether it can be converted or not. Be aware, Boot, that it may be a case of jacking up the paint and sliding a complete new assembly underneath! Count off 50 for not following the Camso transfer procedure! Dismissed!


Dear Sarge,

We purchased a Massimo Buck 450 from Tractor Supply. Since day one the transmission has ground when switching gears. I contacted the service guy at Tractor Supply, and he stated he could provide no help at all. My son, who is a marine, suggested I contact you for the solution.

Dennis and Larry Freeman

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